Operations and people

Onboarding center for clients, projects, contractors, consultants, vendors, and employees.

OnboardingLiveLoading onboarding
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Open0Open onboarding workflows
Overdue0Target date has passed
Waiting Docs0Missing documentation
Handoff0Ready to hand off

Action queue

Open onboarding work

Export CSV
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Onboarding workflow

Connected people paths

Onboarding dashboard

Workflow coverage by type

No workflow summary yetOnboarding types will summarize here once records exist.

Legacy Organization

Department structure, roles, and accountability

Use this as the source of truth when routing new clients, projects, contractors, consultants, vendors, and employees to the correct owner.

1Owner / Principal
2Director of Operations
3Acquisitions / Permitting / Construction / Finance / Compliance / HR leads
Department lanes
  • ExecutiveFinal authority on strategy, acquisitions, capital, leadership hiring, and major approvals.
  • OperationsDay-to-day execution, department coordination, deadlines, reporting, and issue escalation.
  • AcquisitionsLead intake, property review, due diligence, underwriting support, and closing coordination.
  • Development & PermittingZoning review, permit strategy, applications, corrections, inspections, and consultants.
Operating accountability
  • Operations / WeeklyProject oversight, department coordination, weekly owner reporting.
  • Acquisitions / Per DealLead review, due diligence, underwriting, purchase recommendation.
  • Permitting / Per ProjectPermit path, corrections, consultant coordination, inspection handoff.
  • Finance / Weekly / MonthlyAP/AR, job costing, cash position, monthly owner/CPA reporting.
02-Organization/Department-Structure02-Organization/Org-Chart02-Organization/Roles-and-Responsibilities02-Organization/Accountability-MatrixAdmin roles System Map

Legacy SOP

Client Onboarding SOP

Client intake, scope, proposal, agreement, payment, document collection, kickoff, and handoff baseline.

Workflow checks
  • Qualify client and project fit
  • Execute agreement and collect retainer
  • Collect project documents
  • Kickoff and assign internal owners
Required evidence
  • Signed agreement
  • Retainer confirmation
  • Property/parcel information
  • Plans, photos, permits, or violation letters
09-SOP-Manual/Client-Onboarding-SOPKnowledge Base Workflow